FREQUENTLY ASKED QUESTIONS
What's included in the package?
All Bricks Needed To Create The Kit
Screws
Screwdriver
Extra Bricks
Physical Step-By-Step Manual
Where can i find the dimensions?
To find the dimensions, click on the desired size and then browse through the product image carousel. Example below
What is the difference between sizes?
The difference between normal and large is the size of the bricks (please see image for reference)
Are these made with LEGO bricks?
This product is not made with LEGO bricks.
We are using a LEGO replica that has the added feature of locking your bricks together with screws and a screwdriver. This will make your masterpiece unbreakable.
We do have LEGO dogs and a custom pet service that uses LEGO
Can you change the color?
Our Build 'Em Pets collections are pre-manufactured and cannot be altered by us.
We advise using our Colored brick sets for customization at home.
Alternatively, you can check out our Custom LEGO Service, where we will make a 1:1 replica of your favorite pet
Do all kits include Inlock technology?
All our building kits come with InLock Technology, except for: LEGO Collection Custom LEGO Building Kit Cartoon Dogs & Cats Wooden Puzzles
Inlock is optional
How long and how much is shipping?
Due to high demand, please expect slight delays!💜
Once your item/s is dispatched, the estimated delivery time is:
- USA: 7-10 business days
- UK: 7-18 business days
- Australia: 7-18 business days
- Europe: 7-18 business days
- Rest of world: 14-20 business days
Once it's shipped out, please allow 7-10 business days (to be safe) for domestic US shipping and 6-15 days for worldwide shipping.
Shipping is free to the USA (excluding LEGO products)
What if a piece is missing?
Please contact our support team if a piece is missing. Preferably with a picture of the missing piece (from our manual).
We'll send the replacement parts upon confirmation.